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Artificial Intelligence graphic for a telecommunications article

How Artificial Intelligence is Reshaping the Telecom Industry

By Laura Swatton | June 6, 2024

Today, the UK Artificial Intelligence (AI) market is worth more than £16.8 billion1 and shows no signs of slowing down anytime soon. Keeping up with the ever-changing world of AI is certainly a challenge, so we wanted to take you on a deep dive into how AI is making a big splash and transforming everything […]

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Jul 16 2014

Have you still got your head in the clouds?

This month Evoke are pleased to publish a guest blog provided by our good friend Mark Deakin- Partner Technology Strategist at Microsoft. I first met Mark back in 2009 when we worked together at Vodafone and soon discovered that he is one of those guys that simply loves making technology work. What is more he particularly […]
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May 8 2014

What our customers are saying about Evoke Telecom Services

We are pleased to be able to add another couple of glowing testimonials to our website, following creative, successful and enjoyable engagements with our growing customer base. Andrea Riley, Managing Director at The Naked Flame (UK) Ltd, and Fred Wilkinson, Managing Director at BPI OnDemand Ltd. have been impressed with their recent engagements with the […]
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May 7 2014

Susie Wardell joins Evoke Telecom

Evoke Telecom are delighted to announce the appointment of Susannah Wardell to the role of Sales and Marketing Director. Susie has more than 20 years of sales and marketing experience, gained in telecommunications and unified communications,  both in direct and channel management roles. Susie brings with her, to the role, a wealth of  experience in managing integrator […]
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May 1 2014

The Consumer Rights Directive and Non-Geographical Numbers ~ 084/087/09

There has been a change to the permitted use of non-geographic numbers for post contract customer helplines, following EU Consumer Rights Directive 2011/83/EU, the majority of which will be implemented into UK law as ‘The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013’. So, what does this mean for UK business and how might […]
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Apr 1 2014

Which Ericsson-LG Telephony solution is the right one for your business?

Like many things in life, when choosing the right Ericsson-LG telephony system for your business, size matters. Since the introduction of the eMG80 range into the portfolio just before Christmas, the team at Pragma (the sole distributors for Ericsson-LG telephony in the UK) are now able to once again offer the market a strong, simple and […]
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Mar 18 2014

Why SME need to see the ‘what’s in it for me’ in UC

We’ve been hearing about Unified Communications (UC) for what seems like years now. Yet despite rising adoption and noteworthy successes in the Enterprise space, why has it not taken off with small to mid-sized businesses? Success in the larger Enterprise space has been driven in part because suppliers and resellers discovered that larger businesses could […]
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Feb 19 2014

Horizon Remote Office trial update, cloud-telephony trial extension.

Whilst trialling the Gamma Horizon laptop soft client we decided to take a look at what other remote worker options this cloud-telephony solution might offer and we came across functionality called “Remote Office”. Remote Office allows you to use your home phone, your mobile or even a hotel phone as your business phone. By using […]
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Feb 13 2014

Avaya Technology Firsts keep the Sochi 2014 Olympic Winter Games connected

As the official supplier of network equipment at the Sochi 2014 XXII Winter Olympic Games and the XI Paralympic Winter Games, Avaya is providing a full communications experience not only to the athletes, but also to officials, the media, volunteers and of course the fans as well. Avaya technology will be interconnecting 3 Olympic villages, […]
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Jan 22 2014

Mobility testing for our Hosted Telephony trial

The trial continues at pace and the team at Evoke Telecom continue to see exciting results from the Gamma Horizon hosted trial. To recap, we are linking mobility devices, ie a HTC One Android OS mobile telephone and a laptop for ‘out of the office’ working. When we left off from the last update we […]
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Jan 20 2014

Hosted Telephony, Laptop & Android update

It has been a busy week as we have driven our Gamma Horizon hosted telephony and mobility trial forwards.  Key developments have been around the enablement of both the laptop and the mobile phone to utilise the capabilities of the solution. First task was to get fully trained and accredited on both the full Gamma […]
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Jan 7 2014

Evoke trials hosted telephony paired with android devices

With continuing developments in features and functionality both in telephony platforms and mobile platforms, the team at Evoke are currently setting up a trial to put a mobile and hosted combination through its paces. We shall be connecting a series of key inbound numbers through Gamma’s ‘Horizon’ hosted telephony platform and delivering calls to some […]
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