With 258 million paid seats for Office 365, which includes access to Microsoft Teams and 75 million daily active users of Microsoft Teams during the Coronavirus pandemic, many businesses are now looking at their longer-term options to incorporate a more permanent voice, video and team collaboration strategy into their business, ideally using the technologies they have already invested in.
This is an area of many moving parts and no ‘one size fits all’ solution. There are also several factors to consider to ensure your overall strategy ticks all of the boxes across the wider business needs in terms of functionality, service delivery and compliance.
We have created a simple comparison guide to help you understand which option will best suit your business needs and future voice strategy.
|Protect my recent or significant investment in existing voice, video or collaboration infrastructure||Yes||Yes||No|
|Keep my existing Call Centre or compliance/analytic features||Yes||Yes||No|
|Don’t want to put all eggs in one basket||Yes||Yes||No|
|Want to consolidate to a single Microsoft brand for voice, video & collaboration||No||No||Yes|
|Running Microsoft Exchange||Yes||Yes||No|
|Have more than 300 users||Yes||Yes||No|
|Need compliant/continuous call recording||Yes||Yes||No|
|Existing voice infrastructure requires a refresh||No||No||Ask for more info|
|Need to devise a futureproof homeworking strategy for some or all employees||Yes||Yes||Yes|
|Need Fax to Email||Yes||Yes||No|
At Evoke, we are working with many businesses that are at varying stages of their voice, video, collaboration and homeworking implementation strategies.
We understand that every business has unique challenges and requirements and whilst we have created some simple qualification criteria, we would welcome an opportunity to understand more about your business and how we can enable Microsoft Teams integration in the most effective and practical way.
Complete this form to request a quote or request more information.