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Get your business ready with a Christmas Phone Message

By Laura Swatton | December 3, 2024

The air is crisp, the leaves are falling, and we’re rummaging around the house for our hats, scarves, and gloves because there is no escaping it—the festive season is here. As we start stocking up on chocolates, hunting for gifts, and sipping mulled wine, it’s easy to get swept up in the holiday spirit as […]

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Several images of headsets corded and cordless for a blog post

Sep 27 2024

Unravelling the Business Headset Minefield

With remote working and a massive move ‘to the cloud’ for business telephony, the business headset market has boomed. Market trends indicate a growing preference for wireless and Bluetooth-enabled business headsets, along with the integration of AI and voice recognition technology. The business headset market is projected to grow at a CAGR of 9.3% from […]
Artificial Intelligence graphic for a telecommunications article

Jun 6 2024

How Artificial Intelligence is Reshaping the Telecom Industry

Today, the UK Artificial Intelligence (AI) market is worth more than £16.8 billion1 and shows no signs of slowing down anytime soon. Keeping up with the ever-changing world of AI is certainly a challenge, so we wanted to take you on a deep dive into how AI is making a big splash and transforming everything […]
SIM-free smartphone Evoke Telecom Header image

May 14 2024

Are SIM-free smartphones a good option?

Let’s start at the beginning, what is a SIM-free smartphone? Essentially it’s a ‘hardware only’ option where you purchase an unlocked mobile handset without any network or fixed contract attached.  With traditional contracts, while they might offer you a shiny new phone upfront, you’re essentially taking out a loan to cover the cost. This means […]
Evoke Telecom Omnichat

Apr 17 2024

Supercharge your WhatsApp for Business with OmniChat

First, there was WhatsApp, a chat app service officially launched in November 2009 (1). It has skyrocketed to become the world’s most popular messaging platform, with over 2 billion monthly users (2); and every day more than 100 billion messages are sent on WhatsApp, talk about impressive (2). WhatsApp for Business empowers businesses to build […]
Evoke Telecom Customer Service Portal login

Mar 21 2024

Welcome to the Evoke Telecom Online Customer Service Portal

At Evoke Telecom we are constantly looking for ways to enhance and improve your experience with us, and our new customer service portal does just that. Our portal is your gateway to a dedicated hub for real-time support, issue resolution, and keeping up-to-date with service announcements. From our Customer Service Portal, you can: Raise new […]
Evoke Telecom Call Transcription

Feb 27 2024

Elevate your Call Recordings with AI-Powered Call Transcript

In our fast-paced world, effective communication is the cornerstone of success for businesses of all shapes and sizes. We’ve all seen the evolution from note-taking during phone calls to the introduction of call recording, but these recordings have transformed into valuable insights, all thanks to AI-powered call transcripts. But what exactly does this mean for […]

May 19 2022

Free Hotel Management Software with your Wildix telephone system.

Many smaller hotels and Guest Houses simply cannot afford their own PMS software. Wildix has overcome this issue by building free of charge Hotel Management Software into their cloud telephone system.

May 6 2022

Headset free home working with the exciting new Convey speakerphone ~ for your laptop!

As hybrid working becomes a way of life, home workers are having to rethink the way they use their new laptop based communications. We have gone through a cycle of:- Using the speakers and microphones already built into our laptops As these are generally poor home workers have then progressed to headsets But as headsets […]

May 6 2022

Evoke Telecom launch a new Router Assurance Service

Can you imagine not being able to access your Email, CRM, Accountancy Software, Ticketing, Live Chat and even your Business Telecommunications? As lockdown eases and employees return to the office, focus returns to the availability of your office internet services. The internet is accessed via your broadband, with your Broadband Router acting as the gateway […]
Avaya Spaces workstream collaboration solutions on a mobile phone, tablet and laptop

May 28 2021

Avaya launches new collaboration devices and new Spaces features

This month’s Avaya product update focuses on the launch of new collaboration devices and new Spaces features.

May 20 2021

Is it a good idea to put all your communications eggs in one basket?

With many organisations reviewing their current communications and digital transformation strategies, is an ‘end to end’ Microsoft Teams strategy the right approach?

May 3 2021

NEW Wildix x-caracal: Care for and control the performance of your sales team

This month’s Wildix product update focuses on the brand-new call centre monitoring and analytics from Wildix.

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