Sales: 0800 8403688 Service: 0344 8118727

Evoke Telecom Services Limited

Making communication work

Contact
Smart Telephony
Connectivity
Mobile
Applications
Energy
Consumables
Managed Support
Service Portal

News & Blog

Our Latest News

Artificial Intelligence graphic for a telecommunications article

How Artificial Intelligence is Reshaping the Telecom Industry

By Laura Swatton | June 6, 2024

Today, the UK Artificial Intelligence (AI) market is worth more than £16.8 billion1 and shows no signs of slowing down anytime soon. Keeping up with the ever-changing world of AI is certainly a challenge, so we wanted to take you on a deep dive into how AI is making a big splash and transforming everything […]

Read More

More News

SIM-free smartphone Evoke Telecom Header image

May 14 2024

Are SIM-free smartphones a good option?

Let’s start at the beginning, what is a SIM-free smartphone? Essentially it’s a ‘hardware only’ option where you purchase an unlocked mobile handset without any network or fixed contract attached.  With traditional contracts, while they might offer you a shiny new phone upfront, you’re essentially taking out a loan to cover the cost. This means […]
Read More
Evoke Telecom Omnichat

Apr 17 2024

Supercharge your WhatsApp for Business with OmniChat

First, there was WhatsApp, a chat app service officially launched in November 2009 (1). It has skyrocketed to become the world’s most popular messaging platform, with over 2 billion monthly users (2); and every day more than 100 billion messages are sent on WhatsApp, talk about impressive (2). WhatsApp for Business empowers businesses to build […]
Read More
Evoke Telecom Customer Service Portal login

Mar 21 2024

Welcome to the Evoke Telecom Online Customer Service Portal

At Evoke Telecom we are constantly looking for ways to enhance and improve your experience with us, and our new customer service portal does just that. Our portal is your gateway to a dedicated hub for real-time support, issue resolution, and keeping up-to-date with service announcements. From our Customer Service Portal, you can: Raise new […]
Read More
Evoke Telecom Call Transcription

Feb 27 2024

Elevate your Call Recordings with AI-Powered Call Transcript

In our fast-paced world, effective communication is the cornerstone of success for businesses of all shapes and sizes. We’ve all seen the evolution from note-taking during phone calls to the introduction of call recording, but these recordings have transformed into valuable insights, all thanks to AI-powered call transcripts. But what exactly does this mean for […]
Read More

May 19 2022

Free Hotel Management Software with your Wildix telephone system.

Many smaller hotels and Guest Houses simply cannot afford their own PMS software. Wildix has overcome this issue by building free of charge Hotel Management Software into their cloud telephone system.
Read More

May 6 2022

Headset free home working with the exciting new Convey speakerphone ~ for your laptop!

As hybrid working becomes a way of life, home workers are having to rethink the way they use their new laptop based communications. We have gone through a cycle of:- Using the speakers and microphones already built into our laptops As these are generally poor home workers have then progressed to headsets But as headsets […]
Read More

May 6 2022

Evoke Telecom launch a new Router Assurance Service

Can you imagine not being able to access your Email, CRM, Accountancy Software, Ticketing, Live Chat and even your Business Telecommunications? As lockdown eases and employees return to the office, focus returns to the availability of your office internet services. The internet is accessed via your broadband, with your Broadband Router acting as the gateway […]
Read More
Avaya Spaces workstream collaboration solutions on a mobile phone, tablet and laptop

May 28 2021

Avaya launches new collaboration devices and new Spaces features

This month’s Avaya product update focuses on the launch of new collaboration devices and new Spaces features.
Read More

May 20 2021

Is it a good idea to put all your communications eggs in one basket?

With many organisations reviewing their current communications and digital transformation strategies, is an ‘end to end’ Microsoft Teams strategy the right approach?
Read More

May 3 2021

NEW Wildix x-caracal: Care for and control the performance of your sales team

This month’s Wildix product update focuses on the brand-new call centre monitoring and analytics from Wildix.
Read More

Apr 3 2021

Headset Housekeeping: How often should you replace your headset cushion pads for your team members?

Replacing the cushion pads on your headset is often way down on the list of organisational priorities, but this bit of tech equipment housekeeping should be a regular occurrence.
Read More
A female call centre employee at a desk speaking into a telephone headset

Mar 22 2021

Make it easier for customers to engage with your organisation with a new breed of CCaaS

This month’s product update focusses on the brand-new Horizon Contact Cloud based, omni-channel contact centre.
Read More

Subscribe to the Evoke newsletter

Our newsletter is sent out once a month. Read our Privacy Policy for more information about how your personal data will be used.

Verified by MonsterInsights