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On-Hold Messaging by Evoke Studios

Turn hold time into brand time with professional messages that engage, inform, and impress.

Enhance Your Callers’ Experience with Evoke Studios On-Hold Messaging

Every customer interaction matters. When callers are placed on hold, it’s a valuable opportunity to engage, inform, reinforce your brand identity, and even upsell. With Evoke Studio’s professionally recorded welcome messages, menus, and on-hold music, idle time becomes a powerful on-hold marketing tool that leaves a lasting impression on your callers.

Why Choose Evoke Studio?

  • Professional Recordings: High-quality welcome messages, menu prompts, and informative on-hold content with 10,000+ marketing messages, in 50 languages and dialects, with a choice of 300+ voice artists.
  • Customisable Content: Tailor messages with telephone-quality text-to-speech to record your promotions, answer frequently asked questions, or direct callers to online resources.
  • Regularly updated Music Options: Choose from over 350 regularly updated music tracks to match your company’s tone and audience preferences.​
  • One simple interface: One simple web portal where you can create your own personalised recordings.
  • Affordable subscription: Simple to set up, and typically 70% lower in cost than other Information on hold subscriptions.
  • Across Department Consistency: From a simple voicemail or system recording to seasonal promotions and tailored messages for different departments, Evoke Studios delivers it all with a consistent, brand-aligned voice that ties everything together.

Benefits of On-Hold Messaging

  • Reduce Caller Hang-Ups: Engaging content keeps callers on the line longer, decreasing the likelihood of abandoned calls.​
  • Customisable Content: Tailor messages with telephone-quality text-to-speech to record your promotions, answer frequently asked questions, or direct callers to online resources.
  • Enhance Brand Perception: Consistent and professional messaging reinforces your brand’s credibility and commitment to customer service.​

On-Hold Examples

Here are some great examples that we have worked with, including our own:



Try our music on hold service for yourself