With 258 million paid seats for Office 365, which includes access to Microsoft Teams and 75 million daily active users of Microsoft Teams during the Coronavirus pandemic, many businesses are now looking at their longer-term options to incorporate a more permanent voice, video and team collaboration strategy into their business, ideally using the technologies they have already invested in.

This is an area of many moving parts and no ‘one size fits all’ solution. There are also several factors to consider to ensure your overall strategy ticks all of the boxes across the wider business needs in terms of functionality, service delivery and compliance.