1. UC & Collaboration
The problem
Your team is drowning in apps. Slack for chat, Zoom for video, email for… well, email. By the time you’ve switched between five different tools, you’ve forgotten what you were trying to say.
The Solution
Wildix Unified Communications puts everything in one place. Calls, video, messaging, and collaboration — all in your browser. No downloads, no app-juggling, just communication that actually works.
Perfect for
Teams tired of tool chaos, remote workers who need flexibility, and anyone who’s ever said “Wait, which app are we using for this?”
Top spot features:
2. VoIP PBX
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The ProblemYour current phone system is a dinosaur. It’s expensive, inflexible, and makes adding a new office location feel like a military operation. -
The SolutionThe Solution Wildix VoIP PBX is a cloud-based phone system that just works. Secure calling, smart features, and it grows with your business — all managed from a simple web interface.
Top Spot Features
3. WebRTC Contact Centre
The problem
“Can everyone download the app?” “Did you install the plugin?” “Why isn’t this working?” Five minutes of tech troubleshooting before every meeting gets old fast.
The Solution
Wildix WebRTC Contact Centre makes calls and video meetings happen instantly in your browser. No downloads, no plugins, no excuses. Just click a link and you’re in.
Perfect for
Client-facing teams, external meetings, and anyone who’s lost precious minutes to “Can you hear me now?”
Top Spot Features
4. Mobility and eSIM
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The ProblemYour team works on the move, but your phone system doesn’t. The moment someone leaves their desk, they’re basically unreachable.
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The SolutionWildix Mobility brings your entire communication system to mobile devices. Calls, messages, contacts – everything travels with your team, wherever work takes them.
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Perfect forField teams, traveling sales reps, executives on the go, and hybrid workers who refuse to be desk-bound.
5. VoIP Phones & Headsets
The problem
Tinny audio, echo-filled calls, and equipment that takes an IT degree to set up. Your phone hardware shouldn’t be this complicated.
The Solution
Wildix phones and headsets deliver professional-quality audio without the hassle. They work perfectly with Wildix systems right out of the box.
Perfect for
Reception desks, call-heavy roles, executives who demand quality, and businesses that want hardware that actually works with their software.
Top Spot Features
6. Collaboration 7
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The ProblemYour team spends more time on busy work than actual work. Searching for information, repeating tasks, and switching between tools eats up the day.
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The SolutionCollaboration 7 combines calling, messaging, video, and file sharing in one browser-based workspace – then adds AI to handle the tedious stuff automatically.
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Perfect forForward-thinking teams, businesses ready to embrace AI, and organisations that want to work smarter, not harder.
Top Spot Features
7. Agentic AI – Meet Ellie
The problem
Customers want instant answers. Your team is drowning in repetitive questions. Something’s gotta give.
The Solution
WEllie is your AI assistant who handles routine inquiries, automates repetitive tasks, and provides instant, intelligent responses 24/7, so your team can focus on complex issues.
Perfect for
Customer service teams swamped with basic questions, businesses wanting 24/7 support, and companies ready to scale without scaling headcount.
Top Spot Features
8. APIs for Development & Deep Integrations
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The ProblemYour systems don’t talk to each other. Data lives in silos. Connecting everything requires manual work and prayer.
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The SolutionWildix APIs let developers build custom integrations between Wildix and your CRM, ERP, or any business system. Automate workflows and make your tools work together.
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Perfect forOrganisations with specific integration needs, tech-forward businesses building custom solutions, and teams tired of manual data entry.
Top Spot Features
9. SIP Services (CLASSOUND)
The problem
Multiple carriers mean inconsistent quality, complicated billing, and a telephony setup that’s held together with duct tape.
The Solution
Wildix SIP services (including CLASSOUND) provide high-quality global voice connectivity through reliable SIP trunking. One carrier, consistent quality, simple management.
Perfect for
Businesses needing dependable international calling, organisations simplifying their telephony infrastructure, and companies wanting carrier-grade voice quality.
Top Spot Features
10. Microsoft Teams Integration
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The ProblemYour company lives in Microsoft Teams, but Teams calling is… limited. So your team constantly switches apps to make actual phone calls.
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The SolutionWildix Teams Integration brings full-featured telephony directly into Microsoft Teams. Make and receive calls without ever leaving the Teams interface.
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Perfect forOrganisations standardised on Microsoft Teams but needing real telephony features without the app-switching headache.