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Call Recording Archive

SoftTrain Cloud a Wildix Integration

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screenshot of SoftTrain Clouds Call Recording Archive platform

The SoftTrain Cloud Call Recording Archive solution seamlessly transfers call recordings from your telephone system to secure cloud storage, freeing up valuable storage space on your phone system.

Along with the archiving feature, it includes powerful Analytics tools that allow you to generate detailed management reports. From the itemised call list, you can easily listen to or download specific recordings as needed. Plus, the system supports GDPR-compliant deletion of recordings to ensure data protection and compliance.

Key Features…

Analytics

Includes all the features of the Analytics product.

Automated Deletion Option

Set policies to auto-delete recordings after a set period, remove old files up to the storage limit, and receive alerts when storage drops below 10%.

GDPR-Compliant Removal

Easily delete call recordings in accordance with GDPR, including opt-out functionality.

User Permissions

Configure ‘Allow’ or ‘Deny’ permissions to control who can listen to or download recordings.

Audit Trail

Track all listen, download, and delete activities for full transparency and accountability.

Calling Recording Archive at a Glance

SoftTrain Cloud Call Recording Archive dashboard screenshot

SoftTrain Cloud Call Recording Archive dashboard screenshot

SoftTrain Cloud Call Recording Archive dashboard screenshot

Call Recording Archive Demo Video

Get Started with SoftTrain Cloud today to make the most of your Wildix Cloud solution.

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Let’s Explore the Key Features

Live Dynamic Wallboards

Call Recording Storage

Pause/Resume Controller

CRM Integration

Analytics

Call Recording AI