Welcome to the Evoke Telecom Online Customer Service Portal
At Evoke Telecom we are constantly looking for ways to enhance and improve your experience with us, and our new customer service portal does just that. Our portal is your gateway to a dedicated hub for real-time support, issue resolution, and keeping up-to-date with service announcements.
From our Customer Service Portal, you can:
- Raise new support tickets
- Update and manage your open tickets
- Find helpful guides in the knowledge base (including a training video for the portal)
- Chat online with one of our agents through the portal chat functionality feature
- Receive announcements – be the first to know about service-affecting issues with frequent updates posted on the home page
Our knowledge base within the portal will be regularly updated continuously with troubleshooting guides, insightful articles, training videos, and more. So, whether you are a seasoned customer or a newcomer, you’ll find valuable information to enhance your knowledge and improve your experience.
One of our favourite things about the portal is the integrated live chat function where our dedicated support team is just a click away from answering your questions. So feel free to chat with us at any stage, whether it be before or during logging a ticket.
The portal offers a mobile-friendly experience as well, so stay connected with us via your smartphone or tablet while on the go, ensuring uninterrupted customer support wherever you are.
Are you ready to explore our Customer Service Portal? Simply visit the portal to set up a login, you can also access it from our website homepage.
For more information on how to use the portal, you can watch our short training video below:
If you have any questions contact our sales team on Sales: 0800 8403688, Service: 0344 8118727, or by email who will be delighted to help you.