All‑in‑One Cloud Communications. Browser‑Based. AI‑Enhanced.

Wildix – where everything connects, and everything works together.

Wildix brings all your business communications into your browser – calling, collaboration and customer engagement in one seamless AI enhanced cloud platform. No more juggling apps or stitching tools together.

One platform. Multiple products and endless capabilities.

Built for teams of every size, Wildix is secure, global and refreshingly simple to use. And because the platform is constantly evolving to be better, and to be even smarter, you get new features, better workflows and AI‑powered tools that keep raising the bar on what your communications can do.

Wildix features at a glance

Dive into the Wildix ecosystem with our Feature–Capability–Product overview — see how every feature translates into real business value and which Wildix product brings it to life.

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Own Tenant

Capability: Dedicated, secure PBX environment built exclusively for your business

Product: VoIP PBX

Call Transcription

Capability: Automatic recording and AI‑powered

Product: x‑bees | WebRTC Contact Centre

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CRM Integrations

Capability: Seamless, native integration with your business and customer systems

Product: VoIP PBX | x‑bees | Agentic Ai – Ellie

CSAT Scores

Capability: Instant customer satisfaction measurement after each interaction.

Product: x‑bees | WebRTC Contact Centre

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Live Sentiment Analysis

Capability: Real‑time emotional intelligence during customer interactions

Product: x‑bees | WebRTC Contact Centre

International Numbers

Capability: Global inbound and outbound calling coverage

Product: VoIP PBX | UC & Collaboration (powered by CLASSOUND)

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WebRTC Contact Centre

Capability: Browser‑based voice and video with instant, plugin‑free communication.

Product: Collaboration 7 | WebRTC Contact Centre | UC & Collaboration | eSIM Mobility.

View the Wildix Product Portfolio

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Open APIs

Capability: Extensible platform with powerful APIs for custom integrations

Product: VoIP PBX | x‑bees

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Free Minutes

Capability: Inclusive calling bundles to reduce telephony costs

Product: VoIP PBX | UC & Collaboration

Own CLASSOUND SIP

Capability: Dedicated SIP trunking and carrier‑grade voice services

Product: VoIP PBX | UC & Collaboration

Microsoft Teams Integration

Capability: Native calling and collaboration integration directly inside Teams

Product: Collaboration 7 | UC & Collaboration

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AI Built In

Capability: AI‑driven insights, automation, and intelligent assistance

Product: x‑bees | Agentic AI – Ellie | Collaboration 7

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Translation

Capability: Real‑time and post‑interaction language translation for global conversations

Product: x‑bees | Collaboration 7 | UC & Collaboration

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NPS Score

Capability: Automated Net Promoter Score collection and reporting

Product: x‑bees | WebRTC Contact Centre

View the Wildix Product Portfolio

Wildix Integrations Hub – 200+ Connectors, No Coding Required

Wildix offers official, fully supported integrations with leading systems. Popular integrations include Salesforce, HubSpot, Zoho CRM, Google Workspace, Microsoft Outlook, ConnectWise, and SuperOffice CRM, but there are 200+ to choose from. The Wildix Integrations Hub covers CRMs, ERPs, hospitality systems, finance tools and industry-specific platforms, all without custom development. It’s ideal for businesses using specialised software that still want fast, reliable integration with their communications platform.

Developer APIs – Build Exactly What You Need

If you want something tailored, Wildix provides powerful WebAPI and TAPI interfaces. Developers can embed features like click‑to‑call, presence, call control and call history directly into web apps or desktop software.
This gives you the freedom to create custom workflows that match how your organisation works.