Ericsson-LG iPECS Cloud
Seamless telecoms, accessible anywhere – powered by the cloud
What is different is how iPECS Cloud now bucks the trend. The latest trends have been to offer solutions that contain an exhaustive list of features and more all for a single subscription price. Whereas this for many is wonderful, unfortunately for others it means you have to pay for features you don’t need, to secure the features that you do need. iPECS Cloud is different in that it offers choices. Build your solutions set, only paying for what you actually need!
iPECS Cloud is ready to transform your business telecoms by migrating traditional on-premise systems to the cloud, enabling seamless access to your entire system from anywhere. This flexible, unified communications solution keeps your teams connected to each other and to customers. And no matter where you are or which device you’re using—whether it’s a desk phone, smartphone, tablet, PC, or laptop, all you need is an internet connection, Wi-Fi, or mobile data to stay connected.
Enjoy seamless integrations with your everyday applications, from Microsoft Teams and Office 365 to Salesforce. The iPECS Cloud puts you in control, letting you customise the system to fit your requirements, made for you and built by you.
iPECS Cloud Applications
CONTACT
The iPECS Cloud contact centre software empowers businesses to enhance customer care, boost sales, and streamline operations. The software consolidates all your customer communications into a single application.
Engage
An AI-powered website chat widget, for your voice, video, and AI chat assistant. Easy setup, and customisable with your branding. This AI virtual website chat assistant provides real-time responses, using live information and if the conversation needs a human touch, simply take over with voice or video.
Analytics
Access call analytics effortlessly through clear, simple dashboards tailored for individual users. Track call trends, real-time data, customer summaries, unreturned calls and so much more.
PCI
PCI for the iPECS Cloud allows customers to securely process card payments over the phone, ensuring compliance with PCI regulations and protecting customer card details from risk.
Anywhere
For mobile or remote workers, staying connected to colleagues and clients is vital for productivity and success. That’s where ANYWHERE for iPECS Cloud shines! This innovative service seamlessly extends iPECS Cloud to mobile and remote personnel, allowing users to make and receive calls without needing any additional apps, the magic happens through an integrated mobile sim card.
CONNECT
CONNECT is designed to help you win prospects and retain customers. Using the iPECS API, CONNECT seamlessly integrates iPECS Cloud with other cloud services, consolidating them into a single web application. It offers native integration with Google and Microsoft ecosystems, as well as popular project management and time-tracking tools.
Sidekick
Your AI-powered assistant for your call management is here, thanks to Sidekick. Whether you are using the CONNECT UC app or the standalone sidekick interface, managing call recording has just got a whole load quicker and simpler. Effortlessly transcribe, summarise and analyse your calls. Sidekick also offers seamless integration into your CRM system, automatically logging call summaries against clients.
iPECS One
Stay connected with your colleagues through your PC, desktop web browser or mobile device! Simply download the iPECS One app from the Android or Apple App Store to turn your phone into a powerful extension, enabling video and voice calls, as well as chat functionality. And that’s just the beginning
The 1000i Series Handsets
The Ericsson-LG 1000i series IP phones, featuring sleek designs and intuitive functionality for any office. Choose from six models, from the entry-level 1010i to the premium 1080i, all delivering a seamless, feature-rich experience to enhance your business communication
1010i
Discover the 1010i Handset, the ideal entry-level phone in the iPECS 1000i series. Perfect for low-usage areas like unmanned receptions, this handset offers simplicity and reliability. It features a ring/message indicator, flexible buttons, and an intuitive LCD screen. With four programmable keys and easy access to essential calling functions, the 1010i Handset is a straightforward and dependable communication tool. Ideal for those seeking a no-fuss, effective communication tool.
1020i
Meet the 1020i Handset – blending functionality and simplicity for everyday business use. Positioned between the 1010i and 1030i in the iPECS 1000i series, it offers essential features with ease. Featuring a clear LCD screen and eight programmable keys for quick access to commonly used functions, along with intuitive fixed feature keys and productivity tools, the 1020i Handset is a reliable choice for moderate phone users in busy office environments.
1030i
Introducing the 1030i Handset – ideal for office workers. It boasts a full-colour backlit display and multiple programmable keys for easy access to functions. With 18 programmable keys across three pages, comprehensive fixed feature keys, and USB connectivity for headsets, the 1030i ensures an excellent user experience.
1040i
Meet the 1040i Handset the perfect companion for teams managing high call volumes. It features a large, clear colour display, 24 programmable keys, and dedicated function buttons for seamless operation. Its USB compatibility supports headsets and Wi-Fi dongles, making it perfect for adaptable work environments. From quick directory access to call hold and transfer options, the 1040i boosts productivity throughout the day.
1050i
Meet the 1050i Handset – designed for flexibility and efficiency. Featuring a large color display, 36 programmable keys, and easy access to favorites, it’s ideal for users who require multiple speed dials. With USB support for headsets and Wi-Fi dongles, it adapts to various setups effortlessly. Advanced call management, directory access, and voicemail capabilities ensure seamless performance in fast-paced environments.
1080i
Introducing the 1080i Handset – the flagship video model in the iPECS 1000i series, crafted for maximum efficiency. Equipped with a 7″ HD touchscreen, 48 programmable keys, a 720p HD camera, and Android 10 support, it’s packed with cutting-edge features. With built-in HDMI, USB, Bluetooth, and Wi-Fi, this handset excels at seamless communication and video calling. Access to Google Play apps and advanced call functions further enhances productivity, making the 1080i a powerhouse for modern workplaces.
iPECS DECT Handsets – Seamless Mobility and Communication
Looking for a handset that keeps you mobile around the office or site? Ericsson-LG’s IP DECT Handsets offer an affordable solution for exceptional communication on the go.
Tightly integrated with iPECS, these handsets suit various needs, including ruggedised models for tough environments and premium units with full HD audio. With intuitive interfaces and robust features, these IP DECT handsets enhance productivity with timely call responses and ensure seamless collaboration across your organisation.
iPECS DECT 150dh
Reliable and Robust Wireless Communication for Enterprise Environments: The iPECS DECT 150H is tailored for larger organiSations seeking reliable and robust wireless communication. Offering advanced roaming capabilities, HD audio quality, and long-lasting battery life, it ensures uninterrupted connectivity across your operations. With its durable design and enhanced features, it’s an ideal solution for demanding enterprise environments.
iPECS GDC-800H
Versatile and Durable IP DECT Handset for All Businesses: The iPECS GDC-800H is a versatile and durable IP DECT handset design for businesses of all sizes. Fully compatible with iPECS platforms, delivers exceptional call clarity and a durable build, perfect for dynamic environments. With its long battery life and scalability for growing teams, it’s an excellent choice for businesses requiring uncompromised mobility.
iPECS DECT 120dh
Ideal Lightweight Handset for Small Businesses: The iPECS DECT 120DH: is a lightweight, easy-to-use handset perfect for small businesses. Delivering excellent audio quality and an intuitive interface, it ensures reliable, smooth communication across your workspace. Affordable and efficient, it’s built to meet the core mobility needs of expanding business
One Stop Promotions
Watch the video case study to discover how One Stop Promotions benefitted from an iPECS UCP phone system from Evoke Telecom.
With over 15 million users worldwide already using the iPECS Cloud, Let us help you transition to a secure, multi-channel platform with iPECS Cloud, and empower your business to stay connected like never before.
