Welcome to our November update, as I think it is safe to say that Autumn is bidding farewell and Winter is definitely waiting backstage to make its annual appearance. Autumn has not failed to disappoint, what with the high winds and epic rainstorms. Indeed, some areas have already had their fair share of snowfall. Unfortunately, (or fortunately depending on your point of view) the snow bypassed us here in both Quorn and Loughborough, but we do still have fingers crossed that we will get our fair share 😊. Our offices and grounds look absolutely amazing when the snow comes and we feel truly blessed to be able to work in such beautiful surroundings.
Well, following the excitement of October, which included a rather raucous Halloween (including a guest appearance from Cedric the Skeleton), November has been somewhat sedentary by comparison, Bonfire Night notwithstanding.
Like many other companies, November at Evoke Telecom has been all about forecasts and budgets as we make plans for 2019 – 2020. To be fair, we are actually very well organised and tend to have everything agreed and signed off by the middle of December. I mention this as you can’t go anywhere at the moment without the dreaded ‘B’ word being mentioned. Well, I can confirm that Evoke Telecom is a ‘B’ free zone and as a part of this November planning process we are ensuring we have ample access to stock and key supplies should even the dreaded worst-case scenario occur.
As all of our customers know, Customer Service is at the heart of everything that we do. With that in mind you will not be surprised to learn that we are also currently working on a new customer service portal, with direct access via our website. You can learn more about this exciting development further down in this newsletter. What is more, we hope to be live by early Spring – “yippee”, we hear you say.
Well, even the ostrich with his head in the sand knows that Christmas is definitely coming and very much in everyone’s thoughts. With this in mind, much of this month’s newsletter is dedicated to Christmas thoughts and plans, although I can confirm that in so far as our offices are concerned, neither tree nor decorations have made their appearance of yet. But… I can feel them coming!!
Read our November updates here:
With a very Christmassy theme, here’s this month’s articles: –
- Merry Christmas!
- Tuff Phones update as we field test the TUFF T1
- 118 numbers – Ofcom step in
- Ericsson-LG industry awards update
- Coming soon – the new Evoke Telecom service portal
- Is your telephone system ready for Christmas?
- Our Christmas hours for this year
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