Today, telephony and communication is as much about software as it is hardware. Indeed, even the hardware is managed and dependent upon
Avaya Handset Update
We can’t wait for May and June. May sees the latest software upgrade for Avaya’s IP Office – Release R11.0 – and with that comes a couple of
Information on hold: Are you a ‘Greensleeves’ or are you a ‘beep beep’?
We’ve all been there, holding the phone, waiting to get through and listening to repetitive beep, beep beep, or if you are lucky Henry VIII playing
The Headset Explosion
Effective communication is undoubtedly one of the most important aspects of doing business. With an increasing number of businesses embracing Unified
Avaya vendor update
There are several key trends driving Avaya’s mid-market strategy and roadmap development. New customers that want to improve efficiency, reduce
Ericsson LG Update
The current version of iPECS from Ericsson LG is Unified 2.0. The new version is Unified 3.0. This software has just been released and we are
Valentine’s Day article posted about Susie & David
A wonderful surprise for Susie & David this Valentine's Day as an article is published by Informi / aat. The article was the final
Books for Schools
School Budget Time. February looms and with it comes dreaded ‘Budget Time’ for schools and education establishments across the length and breadth of
What is the Digital Growth Programme and how can you benefit?
Funding towards new technology If you are looking to introduce or develop new digital systems and technology to improve your businesses performance