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SIM-free smartphone Evoke Telecom Header image

Are SIM-free smartphones a good option?

By Laura Swatton | May 14, 2024

Let’s start at the beginning, what is a SIM-free smartphone? Essentially it’s a ‘hardware only’ option where you purchase an unlocked mobile handset without any network or fixed contract attached.  With traditional contracts, while they might offer you a shiny new phone upfront, you’re essentially taking out a loan to cover the cost. This means […]

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Evoke telecoms training

Sep 17 2018

Training our Avaya IP Office customers in the education sector

As we all know, IT departments like to be able to manage and administrate their own systems in house, including their telephone systems. Every time even the smallest change is needed, it takes time and costs money to get a telecoms maintainer to dial in, or visit site to make the changes. In reflection of […]
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Avaya Telecoms J139 handset

Aug 3 2018

The new Avaya J139 entry level gigabit handset

If you have a gigabit (10/100/1000) IT network, or like to connect your deskphone to the same socket that you plug your PC into, you will most likely want to use a gigabit handset so as not to affect the speed and performance of your network. Traditionally so called ‘gigabit handsets’ have been high spec […]
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iPECS telephony platform software update

Aug 3 2018

Ericsson-LG launch new r6.0 software for the iPECS platform

July sees availability of the exciting new system software refresh from Ericsson-LG for their incredibly popular iPECS telephony platforms, the super eMG80 small business platform and the super flexible UCS range. The ever popular iPECS is already extremely feature rich and super reliable, so we were somewhat wondering what enhancements the ‘boffins’ at Ericsson-LG might […]
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Avaya UK partner council

Aug 3 2018

Evoke Telecom invited to join the Avaya UK Partner Advisory Council

Super news in July as Evoke Telecom were invited to join Avaya’s “Partner Advisory Council” for SME and Mid Market sized businesses in the UK. The Advisory council, a select collection of UK based Avaya Resellers and Systems Integrators meet regularly to discuss all things telephony and Unified Communications in the UK. The July meeting […]
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Jun 29 2018

Headsets are just headsets – right?

In recent months Evoke Telecom have seen a massive increase in demand for headsets. What are the benefits of using a headset instead of (or in many cases as well as) a handset? The first and most common requirement is for teams where typing is necessary, (or database look ups on a PC or laptop) whilst […]
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Jun 29 2018

Working from home considered to be most productive work arrangement

For this month’s main topic in Evoke informer, we have taken an article by Nigel Dunn at Jabra to review the merits of working from home as seen from some headset manufacturers prospective.   The home office is considered to be the most productive workspace in 2018, according to research by Jabra. The global survey of […]
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Jun 29 2018

Is one broadband connection enough? 

Following a recent audit of broadband across our base of customers,  we established that only 31% of them had more than 1 broadband connection. So, by default that means that the other 69% are wholly dependent upon the performance and availability of a single connection to run their business. But, why is that a concern, […]
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Jun 29 2018

The latest in business collaboration 

Using Unified Communications Nice and simple, we thought that we might share this latest infographic from Avaya. There is a lot of reference to mobility and remote working, which is a hot topic in our newsletter this month with more articles further down. So, take a look and see what you think.    
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Avaya’s 2018 ‘Global Tour’

May 23 2018

Experience Avaya – Manchester May 2018

Earlier this month, we had the pleasure of joining hundreds of customers and other Avaya resellers and integrators on the final leg of Avaya’s 2018 ‘Global Tour’ at the #ExperienceAvaya event at the Manchester Central Convention Complex. And what an event it was. Outside of the main conference hall in the partner area, there were […]
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May 18 2018

Call Recording and GDPR

As of 25th May 2018, much will have changed regarding General Data Protection Regulation (GDPR) compliance and your business telephone system. One key area of consideration is compliance for Call Recording. Businesses wishing to record calls will be required to actively justify legality, by demonstrating the purpose fulfils any of the following six conditions: The […]
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May 18 2018

General Data Protection Regulation Update

The General Data Protection Regulation (GDPR) will govern all businesses in the UK on the 25th May 2018. This is a European regulation to ensure individuals privacy and rights when data has been collated about them. The key pillars of GDPR are as follows; Individuals’ privacy is respected and processes and systems uphold this by design. […]
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Apr 29 2018

How can Evoke Telecom help a hotel to run more efficiently?

A telephone is a telephone, right? Well actually no! Not when it comes to the hotels and hospitality industry. In Hospitality a telephone and more importantly a telephone system can be the difference between a 5* customer experience and a stay that you are not likely to repeat again. The difference isn’t in what you […]
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